Welcome to Reset & Release (“we”, “our”, “us”).
We are committed to protecting your privacy and handling your personal information with care, integrity, and respect. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, engage our services, or communicate with us.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Billing information
- Information submitted through contact forms
- Information shared during coaching or organising consultations
- Questionnaire responses
- Testimonials or feedback you voluntarily provide
- Website usage data through cookies and analytics tools
You are not required to provide personal information, however some services may not be available without it.
2. How We Collect Information
We collect information when you:
- Submit a contact form
- Book a consultation or discovery call
- Subscribe to our emails or newsletters
- Purchase services or products
- Communicate with us via email, phone, or social media
- Browse our website
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Deliver coaching and professional organising services
- Process payments
- Improve our website and services
- Send updates, newsletters, or marketing communications
- Maintain business records
- Comply with legal obligations
We only collect information reasonably necessary for our business operations.
4. Confidentiality and Coaching Information
We respect the personal nature of coaching conversations and organising sessions.
Any information shared during sessions will be treated with discretion and care. However, electronic communication and online storage cannot be guaranteed as completely secure, and we cannot guarantee absolute confidentiality.
We may disclose information if required by law or where there is a serious risk of harm to yourself or others.
5. Third-Party Services
We may use trusted third-party platforms to operate our business, including services such as:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Scheduling software
- Analytics tools
- Video conferencing services
These third parties may collect or store data according to their own privacy policies.
6. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand website performance.
You may disable cookies through your browser settings, although some website functions may not operate properly.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no online transmission or electronic storage system can be guaranteed completely secure.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections where necessary.
To make a request, please contact us using the details below.
9. Marketing Communications
If you subscribe to our emails, you may receive updates, resources, or promotional content from us.
You may unsubscribe at any time using the unsubscribe link provided in emails or by contacting us directly.
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.
12. Contact Us
For privacy-related enquiries, please contact:
Reset & Release
Email: resetrelease@gmail.com
Website: resetrelease.com